Privacy policy

AssistQuik (“we,” “our,” or “us”), operated by Orion Network Manchester Ltd., respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

When you visit our website, contact us, or use our services, we may collect personal information such as your name, email address, phone number, company details, and any information you provide through forms, support requests, or correspondence. We also collect technical and usage data, including your IP address, browser type, device information, pages visited, and time spent on our site. This information helps us understand how our website is used and improve our services. We may also use cookies and similar tracking technologies to enhance functionality, analyse traffic, and personalise your experience.

We use your information to respond to enquiries, provide customer support, deliver and manage our services, improve website performance and security, send service updates and important notices, and, where you have given consent, send marketing communications. We also process data to comply with legal obligations and protect our legitimate business interests.

We do not sell or rent your personal data. We may share information with trusted third-party service providers who support our operations, such as hosting providers, payment processors, analytics services, and communication platforms. These providers are required to protect your data and only use it for specified purposes. We may also disclose information where required by law or to enforce our legal rights.

Under UK data protection law, you have the right to request access to the personal data we hold about you, request correction of inaccurate information, request deletion of your data where applicable, restrict or object to certain processing activities, and opt out of marketing communications at any time. To exercise your rights, please contact us at [Insert Contact Email].

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. However, no online system can be guaranteed completely secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies before providing personal data.

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or data practices. Any updates will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.